Call Center Agent
Call Center Agent
Ocala, Lady Lake, Orlando The Villages & Kissimmee, Florida.
Premier Medical is a Multi-Specialty Practice located in Central Florida for the last 26 years and with overseas offices in India, Costa Rica, and the Philippines.
PURPOSE AND SCOPE:
Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a variety of call center tasks such as scheduling appointments, updating insurance information, and assisting patients with medication refills. The Call Center Agent is the primary access point for patients and their families and is responsible that the patient receives timely, empathetic and compassionate customer service.
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Frequently Asked Questions
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We recruit for a wide range of medical positions, including Registered Nurses, Licensed Practical Nurses, Medical Assistants, Physicians, Physician Assistants, and more.
Yes, we have opportunities for both experienced medical professionals and recent graduates looking to kickstart their medical careers.
Yes, we specialize in helping international medical professionals, including J1 Visa candidates, navigate the visa sponsorship process and secure opportunities in Central Florida.
We have an extensive network of healthcare partners in Central Florida, personalized placement services, and a dedicated team of recruiters committed to supporting your career growth.
The recruitment process can vary depending on the position and the needs of the hiring institution. We strive to keep the process efficient and transparent, updating candidates regularly.
The interview process typically includes a combination of phone/online interviews and in-person meetings with potential employers. Our team will guide you and provide interview preparation tips.
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Yes, you can apply for multiple positions that match your qualifications and interests. Our team will review each application carefully for the best fit.
We provide ongoing support to candidates after placement, including assistance with onboarding, professional development resources, and ensuring a smooth transition into your new role.